We regularly contact our customers for the meter or copy count on
their machine as part of routine maintenance. But there’s more to
the process than meets the eye. Obtaining an accurate copy count for
a copier or multifunction product enables us to manage the contract,
supply and warranty needs of a customer’s office equipment.
Reporting your current meter is especially helpful when you order or
replace supplies. Having your machine ID number available saves time
by allowing us to access your account instantaneously. Meter
information can also be emailed, faxed or called in to our office.
For your convenience our invoices now include a designated place to
post your current meter read. Most companies find it useful to
designate one person with the responsibility for reading meters and
ordering supplies. As the individual becomes familiar with a
machine’s supply needs, meter location and service history, the
process becomes more efficient.
Watch for our Online Meter Submissions soon!
